SHIPPING & RETURN POLICY
Free standard shipping on all domestic orders within the continental United States. 2 Day and overnight shipping rates are available.
Orders are processed, packed and shipped Monday - Friday. Most orders ship within 2
business day from order date. Orders placed on weekends and holidays are processed on
the next business day.
Sales are final. Since each Mochila Bag is a made-from-hand original, some bags might have
minor imperfections. They are part of the Mochila Bag and its originality and are non-refundable.
Taxes and Duties (International, Outside US)
All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery).We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Mochila Bag Addixion.
Customs authorities require that we state the value of your order directly on your package(s). Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.